merlo ai
Your AI Assistant for Strata and Body Corporate Management
Merlo AI helps strata teams reduce their admin workload by helping them with emails, decisions, compliance, document and data updates, so they can grow their business without adding more staff.
Driven by Results
Our community includes thousands of learners who’ve transformed their businesses, leveled up their careers, and finally gained clarity in their marketing.
201K
LOTS supported
100+
Managers
262k
enquiries answered
Supporting more than 200,000 lots in Australia, Merlo AI helps strata teams reduce admin work and stay ahead of every task.
Merlo AI is the leading AI for strata and body corporate management, designed to help strata teams automate repetitive admin tasks, reduce email workload and streamline operational processes. Whether it’s handling routine owner enquiries, analysing documents, coordinating AGMs, comparing quotes, or managing insurance renewals, Merlo AI gives strata managers a faster, more accurate and more reliable way to get work done.
Your 24/7 AI Strata Assistant
Merlo AI isn’t just another software tool – it’s like having a super AI co-worker dedicated to your strata portfolio.
Faster & Smarter Email Handling
Let Merlo read and reply to emails automatically – clearing 20–30% of your inbox so you can focus on growth.
AI Powered Decisions & Ballots
Automate your committee and owner decisions. Let Merlo AI manage them and document minutes at the end.
Instant Access to Strata Portfolio
Access data from your Strata System, Documents or any other DMS instantly from anywhere in the world.
Compliance Tracking Never Been Easy
Stay on top of your compliance. Let Merlo keep track of AFSS, insurance renewals, AGMs, etc. and take action.
Update Strata Information
Let Merlo update your strata system. From owner, tenant info updates to filing documents with minimum effort.
Works Seamlessly With Existing Systems
Merlo AI connects with the tools your strata business already uses. Whether you rely on MRI Strata Master,Urbanise, SMATA, SharePoint, OneDrive, Microsoft Teams, Outlook or Zoom, Merlo integrates smoothly so your team can get more done without changing systems.
We focus on micro savings, that becomes hours, days and weeks of time saved for Strata Managers.
Strata managers and support staff can save hours every daily with Merlo AI helping them with emails, strata workflows, compliance and admin. With both our Email and Teams AI assistants working side by side, these micro savings can compounds in to days and weeks of time savings delivering transformational change to your strata business.
Teams AI Assistant
Merlo AI Teams assistant is your 24/7 AI co-worker on Microsoft teams. It can help you with your emails, compliance, documents and much more.
Email AI Assistant
The most capable AI email assistant for strata businesses. Respond to emails faster than ever before without leaving Microsoft Outlook.
Our Story
We built Merlo AI for one reason: strata teams deserve better tools. Strata managers are overloaded with emails, compliance and admin. Merlo AI removes the repetitive work so your team can focus on what truly matters – serving your communities and growing your business. AI built specifically for strata. Nothing generic.