Merlo AI - Benefits & Features

Help Your Strata Team to Manage More Plans without More Staff.

The biggest benefit of using Merlo AI is that it helps strata and body corporate management businesses reduce their workload substantially. This reduction in workload enables strata businesses to manage more plans without hiring additional support staff. With AI’s ability to handle hundreds of tasks simultaneously, businesses can deliver better services to their customers and scale fast.

Meet Merlo AI Agent for Strata and Body Corporate Management

Over the past few months, we have helped our clients adopt Merlo AI agent in their businesses to support their teams and customers. Whether assisting the IT support team with incoming tickets or helping STRATA managers with their workload, Merlo AI can be used either side by side with your team or to work independently as an autonomous agent.

Merlo AI Email Agent

Merlo AI is ideal for Strata businesses. Whether you looking to manage the inbox, insurance renewals, coordinate meetings, etc. Merlo AI can help expand your portfolio without expanding the team.

Merlo AI in Strata

Merlo AI is ideal for Strata businesses. Whether you looking to manage the inbox, insurance renewals, coordinate meetings, etc. Merlo AI can help expand your portfolio without expanding the team.

Merlo AI Teams Agent

Merlo AI excels at customer service. It can be trained to provide 24/7 omnichannel support to your customers, delivering the best customer experience.

Merlo AI in Customer Service

Merlo AI excels at customer service. It can be trained to provide 24/7 omnichannel support to your customers, delivering the best customer experience.

Benefits of Using Merlo AI in Your Business

Merlo can transform your customer experience with  personalized insights, around-the-clock service, seamless order tracking, and swift solutions at your reach.

Reduced Workload

Merlo AI can automate your emails and core strata workflows to reduce substantial workload across all business functions.

Do More With Less

With Merlo AI taking on larger workloads, your strata team will be able to manage more plans without additional staff. 

Cost Savings

By automating processes and reducing the need for manual intervention, Merlo AI delivers substantial cost savings across your organization.

Extremely Secure

Merlo AI was designed ground up with enterprise in mind following security best practices to ensure high level of data and access security. 

24/7 Operation

With Merlo AI, ensure round-the-clock operations, providing continuous service without the downtime.

Increased Speed

With Merlo AI’s ability to execute hundreds of tasks in a few minutes, the overall speed of your operation substantially increased.

Error Reduction

Merlo AI reduces human error, ensuring tasks are executed with precision every time.

Operational Scalability

Adapt and grow without the growing pains. Merlo AI seamlessly scales alongside your business, handling increasing demands effortlessly.

ROI Improvement

Implementing Merlo AI leads to quick, tangible returns, making it a smart investment for forward-thinking businesses.

Meet Our Email Agent Team for Strata and Body Corporate Management

Email Triaging Agent

The team leader of our Merlo AI agent team. Our triaging agent is responsible to reading incoming emails and assigning to the right agent within the team to respond to them.

General Enquiries Agent

Our general enquiry agent is configured to answer any general enquiry sent to an inbox within the business. Whether general advice on a particular situation or other.

Maintenance Agent

This agent is great at handling all maintenance-related enquiries. It can not only respond to them, it can also coordinate work orders and do follow ups too.

Insurance Agent

This agent is great at organizing insurance renewals and claims. Also, it is highly configurable to work with any insurance provider in the market to read proposals and contracts.

AGM Enquiries Agent

While answering AGM related enquiries his primary role, this agent is also great at organizing and coordinating AGMs to support your strata team.

Compliance Agent

Whether it is fire safety, lifts, pools or contractors, our compliance agent is great at keeping an eye your records to make sure everyone is compliant across all strata plans.

Wok Order Enquiries Agent

This expert AI agent is great at organizing, coordinating and following up on work orders. You never ever have to follow up on work orders anymore, this agent will do it for you.

Document Sharing Agent

This agent has been trained to respond to any document requests related to strata plan. Whether AGM minutes, insurance certificates, by law documents, or any other document.

Dispute Resolutions Agent

This AI agent is trained to respond to emails related to complaints and disputes from owners/tenants related to a strata plan. It also handles the by law breaches.

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