Your personal AI assistant in strata management
Merlo AI Starter is built for strata businesses not using Strata Master who want immediate productivity gains – without complex integrations. Merlo works directly inside Microsoft Teams and Office 365, helping strata managers save min 1 – 2 hours every day by automating everyday operational tasks.
All for less than $2 per day per strata manager. It’s the same assistant, just lighter. No integrations needed.
Teams Assistant

Your 24/7 virtual strata assistant on Microsoft Teams. Ask Merlo to draft emails, organise AGMs, prepare agendas, follow up contractors, keep compliance items on track, create meetings, summarise documents, or retrieve strata system records instantly.
Email Assistant

Reduce up to 20–30% of your incoming emails with an AI assistant that reads, understands, and replies to routine enquiries with human-like accuracy using your internal data. Handles general enquiries, document requests, owner updates, maintenance emails, AGM questions, bylaws, insurance info, and more.
The Benefits of Merlo AI Starter
Merlo can Transform your customer expericence with personalized insights, around-the-clock About service, seamless order tracking, and swift solutions at your reach.
Reduced Workload
Merlo automates routine emails and admin workflows so your tean can focus on higher-value work.
Do More With Less
Scale efficiently by increasing plan capacity without increasing staff numbers.
Faster Turnaround Times
Scale efficiently by increasing plan capacity without increasing staff numbers.
Fewer User Errors
AI-driven processes eliminate manual mistakes and inconsistencies across your business
24/7 Availability
Saves customers around the clock with always-on assistance for enquiries and tasks.
Higher ROI
Immediate time savings and efficiency gains translate to a fast, measurable returns.
Cost Savings
Reduce overtime, temp hiring, and manual workload across your entire operations.
Operational Scalability
Grow without friction – Merlo handles workload expansion automatically
Personal AI Assistant
From emails to complex multi-step workflows, Merlo automates the daily tasks that slow strata teams down.
What We Can Do for You
From emails to complex multi-step workflows, Merlo automates the daily tasks that slow strata teams down.
Faster Email Drafting
Drafts owner and committee emails in seconds using your data and templates.
Quote Comparison
Compares multiple quotes and produces clear committee-ready summaries.
Talk to Documents
Talk to bylaws, reports, minutes and produces summaries without having to spend hours reading them.
Decisions & Ballots
Creates ballots, tracks responses, follows up non-responders, and compiles results.
AGM Preparation
Prepares agendas, books meetings, sends notices, and manages reminders.
Compliance Tracking
Monitors key compliance tasks and alerts your team before deadlines hit.
This is what experienced strata managers loves Merlo AI.

Who Merlo AI Starter is perfect for
Merlo AI Starter is ideal for Strata and body corporate businesses ready to reduce admin workload, Teams already using Microsoft Teams and Office 365, Businesses wanting real AI productivity gains – not experiments
Itʼs the smartest way to start using AI in strata management.