Merlo AI - Overview

Merlo AI - Security & Compliance You Can Trust

Merlo AI is built with enterprise-grade security, strict data governance, and continuous monitoring – so your strata business can confidently automate work without compromising privacy or compliance.

Built specifically for the Australian strata industry, Merlo AI supports managers, support staff and business owners by automating repetitive work, improving response times and keeping your operations organised around the clock.

Your data stays yours

Microsoft 365 Native Security

Merlo AI operates fully inside your Microsoft 365 environment, using the same identity, access and authentication controls your team already relies on. You choose what Merlo can access — nothing more.

Encrypted Data Handling

All data is encrypted in transit and at rest. Sensitive documents, emails and strata files are processed securely using industry-standard encryption protocols.

Compliance-Ready Architecture

Designed to support the requirements of strata businesses, committees and regulatory stakeholders. Audit-friendly logs, restricted access pathways, and strong governance ensure accountability and traceability.

Security & Compliance Centre

Access all key security information, policies, documentation and compliance details through our central Security Centre.
It provides a single, trusted location where your team can review Merlo AI’s security posture, data protections, access controls and operational safeguards.

Keeping your business informed, confident and in control.

Open Security Centre
  • Product

      Overview

      Overview

      Learn how Merlo AI acts as your strata team’s AI assistant, transforming productivity across emails and operations.

      Benefits & Features

      Discover the future of work with Merlo AI, where intelligent automation meets human creativity.

      Book a Demo

      Talk to one of our experts and see Merlo AI in action yourself. It’s what you see is what you get.

      Merlo.AI

      WE ARE SPECIALISTS

      Merlo AI for Strata

      Merlo AI is an AI assistant for Strata and Body Corporate Management Companies. Designed to automate emails and workflows to reduce workload and help strata teams manage more plans with less staff.

      SCA Vic Member Logo
  • Blog
  • About Us
  • Contact
  • Help
Book a Demo