If you’re a strata manager, your day is likely a blur of emails, document reviews, and chasing information. It’s administrative work that’s essential but incredibly time-consuming. What if you could delegate most of that work to an intelligent assistant right inside Microsoft Teams?
In our latest video, Dasun Premadasa demonstrates five practical ways Merlo AI is doing exactly that for strata managers, turning hours of work into minutes.
Let’s break down these five time-saving automations.
1.Bulk Emailing on Autopilot
Stop manually drafting and sending emails to committees and owners. With the Merlo Teams agent, you can simply ask it to “send an email to the committee asking for AGM motions.” Merlo drafts the email, pulls the correct contacts from your strata system, and places a perfectly composed draft in your Outlook. All you have to do is review and hit send. It’s like having ChatGPT on steroids, specifically trained for your strata workflows.
2.Instant Owner Notifications
Need to inform all lot owners about a fire alarm test this weekend? Instead of manually building an email list and writing the notice, just tell Merlo. It will draft the message, add all the relevant owners, and have it ready for you to send in seconds. This automation alone can save countless hours each week.
3.Smart Quote Comparison
Gone are the days of manually comparing three complex plumbing quotes. Simply drag and drop the PDFs into Merlo in Teams. Using OCR technology, Merlo reads the documents (even scanned ones), provides a quick summary, highlights key differences, and can even draft an email to your committee with a comparison table and the original quotes attached. What used to take an hour now takes two minutes.
4.Deep-Dive Insurance Analysis
The annual insurance renewal is a major task. Merlo transforms this process. Drag the insurance proposal into the chat, and it will analyze the coverage, summarize the broker’s recommendations, and even suggest questions to challenge the broker. This allows you to provide immense value to your committee, demonstrating deep expertise without the manual legwork.
5.Effortless Document Sharing
When you receive a building inspection report or other documents that need to go to a committee, Merlo handles the entire process. Drag the file in, ask Merlo to share it with the committee of a specific plan, and it will upload the document, draft a covering email, and add all the members—ready for your final approval.
Why This Matters for the Future of Strata Management
This isn’t just about saving a few minutes. It’s about transforming your business. The strata managers who embrace AI today are positioning themselves for massive growth. By automating routine tasks, you free up your most valuable asset: time. This time can be reinvested into managing more properties, providing superior client service, and strategically growing your portfolio.
With Merlo AI already managing over 100,000 lots across Australia, the scale and impact are proven. Embracing these tools early isn’t just an efficiency hack; it’s a competitive advantage that sets you apart as a forward-thinking, tech-enabled strata professional. The goal is to let the AI do the hard work, so you can do the smart work.