Merlo AI is Australia’s leading AI assistant for strata and body corporate management businesses. We help strata teams reduce administrative workload, automate repetitive processes, manage compliance more efficiently, and scale their portfolios – without increasing headcount.
Built from inside the industry, Merlo AI understands how strata really works.
Merlo AI was originally built for the wine industry, but I quickly realised the real transformation could happen in strata, where the administrative burden is even greater and the opportunity for impact is far bigger.
Our mission is simple – help strata managers reduce admin, operate more efficiently, and manage more plans without burning out their teams.al brand, or setting up a simple sales funnel. Everything we teach is based on experience, not theory.
Our Vision
A world where AI quietly handles the operational workload in strata — enabling businesses to grow sustainably, teams to avoid burnout, and managers to focus on decisions, relationships, and strategy.
We believe AI should not replace people in strata. It should empower them.
Our Mission
To reduce the administrative burden in strata businesses by building intelligent AI assistants that handle repetitive work, so managers can focus on leadership, service, and growth. Because, strata managers shouldn’t spend their days buried in inboxes, chasing documents, or coordinating manual processes.
Our Story
Merlo AI didn’t begin in strata.
I originally built it for the wine industry – a sector where technology adoption is decades ahead, systems are integrated, and automation is part of everyday operations.
Then I came across strata.
I saw talented managers buried in emails. I saw skilled professionals spending their days chasing documents, coordinating quotes, organising meetings, and manually handling repetitive admin. The gap between what was possible and what was happening was enormous.
That’s when I knew Merlo AI could do more than optimise workflows – it could transform an industry.
Merlo AI was rebuilt for strata with one clear purpose: to help strata businesses grow without growing their teams. To replace repetitive work with intelligent automation. And to become one of the change-makers pushing strata into a smarter, more scalable future.