Merlo AI is built with enterprise-grade security, strict data governance, and continuous monitoring, so your strata business can confidently automate work without compromising privacy or compliance. Built specifically for the Australian strata industry, Merlo AI supports managers, support staff and business owners by automating repetitive work, improving response times and keeping your operations organised around the clock.
Microsoft 365 Native Security
Merlo AI operates fully inside your Microsoft 365 environment, using the same identity, access and authentication controls your team already relies on. You choose what Merlo can access — nothing more.
Encrypted Data Handling
All data is encrypted in transit and at rest. Sensitive documents, emails and strata files are processed securely using industry standard encryption protocols.
Compliance-Ready Architecture
Designed to support the requirements of strata businesses, committees and regulatory
stakeholders. Audit-friendly logs, restricted access pathways, and strong governance
ensure accountability and traceability.
Security & Compliance Centre
Access all key security information, policies, documentation and compliance details through our central Security Centre.
It provides a single, trusted location where your team can review Merlo AIʼs security posture, data protections, access controls and operational safeguards. Keeping your business informed, confident and in control.